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Consumers' Association of Singapore (CASE)

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What does Consumers' Association of Singapore (CASE) do?

Consumers' Association of Singapore (CASE) champions consumers' rights, promoting fair trading practices in a consumer-friendly environment.




lin youshan eleanor, dr wong yew fai aidan marc, ng lee chye john, mr toh yong chuan, ms ng yanli, robin foo, jayems dhingra, mr lim wen sheng, ng siew hoong, toh kok seng


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  • Registered Charity
  • Established since 1993
  • Published yearly Annual Reports

Society Impact

  • Promotes consumer rights and interests by advocating for fair trade practices, ensuring transparency, and encouraging ethical business conduct.
  • Raises awareness about consumer issues through education and information dissemination to empower consumers with knowledge and skills to make informed decisions.
  • Provides assistance to consumers who have been wronged or mistreated by businesses, helping them navigate complaints processes and seek redress when necessary.
  • Collaborates with government agencies, industry associations, and other stakeholders to influence policy changes that protect consumer rights and promote fair competition in the marketplace.
  • Encourages responsible consumption habits among consumers by promoting sustainable practices and discouraging wasteful or harmful behaviors.
  • Fosters a

Donation Income

Program Expense Ratio

This is the percentage of the charity's total expenses that are spent on its core programs. A higher percentage suggests that more money is going directly to the cause, rather than being spent on administrative or fundraising expenses.